New York state attorney general Letitia James announced that Nissan dealerships will refund over $4.5 million to more than 3,100 consumers who were overcharged. The investigation began after New York consumers complained during the COVID-19 pandemic that Nissan dealerships were charging more than the agreed-upon price when they attempted to buy their leased vehicles at the end of their lease terms.
According to investigators, some dealerships added unauthorized administrative and dealership fees or inflated vehicle prices on purchase documents, causing customers to pay significantly more than the amounts specified in their lease agreements. The findings led to multiple settlements, millions of dollars in restitution for affected consumers, and new measures designed to prevent similar overcharge schemes in the future.
“Nissan dealers across New York misled their customers with junk fees and other costs to cheat them out of their hard-earned money. After securing refunds for customers of 15 Nissan dealerships, my office is now making sure that every New Yorker who was defrauded by any Nissan dealership gets their money back,” said attorney general James.
These apparently weren't minor billing errors. According to the settlement documents, some customers were charged thousands of dollars for questionable repairs and fees. One customer was billed $2,563 for eight cents' worth of electrical tape. Others paid up to $3,200 for work related to safety recalls that should have been completed at no cost.
Consumers who are entitled to restitution do not need to take any action; Nissan Motor Acceptance Company (NMAC) will automatically mail refund checks for the full amount of any overcharges as it continues auditing dealerships across New York throughout 2026.
Source: roadandtrack.com


