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Mercedes-Benz Recalls 144,000 Cars Due to Instrument Panel Failure

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Image Credit: caranddriver.com

Mercedes-Benz has issued a recall for 144,049 vehicles across the 2024, 2025, and 2026 model years due to a software issue that may cause the digital instrument cluster to temporarily cut out. The recall population includes the AMG GT, C-class, E-class, SL-class, CLE-class, and GLC-class, with the National Highway Traffic Safety Administration (NHTSA) reporting that an estimated 100 percent of the covered population is affected by the software issue.

The issue involves the infotainment control unit's software, which may trigger an increased number of system resets as part of fallback behavior. Unfortunately for Mercedes, the increased number of resets can result in the digital instrument cluster's display temporarily cutting out, meaning that the driver loses access to key information and increases the chance of a crash.

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According to the recall documents, drivers won't receive any warning of the glitch before it occurs. If the reset does happen, owners will experience a brief lack of driver instruments while the system reboots. Thankfully, while the issue itself is software-based, the solution is quite simple. Owners of affected cars will be asked to bring their vehicle to an authorized Mercedes-Benz dealership, where a technician will update the infotainment control unit software.

Notification letters will be sent to dealers on May 8, with owner notification letters planned for June 26. Customers concerned that their vehicle may be included in the recall can check on the NHTSA recalls site.


Source: caranddriver.com

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