Electrify America, one of the largest EV charging networks in the United States, is changing the way customers pay for their electric vehicle charging sessions. In the next few weeks, the operator will phase out the app-based account balances and auto-reload features in favor of direct billing for each session.
The change removes one extra step from the EV charging experience, which is always welcome, especially for customers who rarely stop by EA stations. Until now, Electrify America customers had to preload funds into an account, and the smartphone app would then automatically refill the account with a preset amount of money when the balance ran low.
Electrify America operates over 1,100 EV charging stations in the United States, with a combined 5,800 charging ports. The vast majority of locations offer DC fast chargers capable of delivering up to 350 horsepower, while 140 stations scattered throughout the country feature a total of 170 Level 2 charging ports.
By comparison, the Tesla Supercharger network, the largest in the country, offers nearly 38,000 fast-charging ports at 3,100 stations in the U.S. Moving forward, the company will place an automatic but temporary authorization hold on the customer’s payment card in $20 increments at the start of each session. At the end of the session, the money that has not been used will be returned to the payment card.
Source: insideevs.com


